Ordering & Shipping

How do I place an order?

Browse our product catalog, select your preferred items, add them to your shopping cart, and proceed to checkout by entering your shipping and payment information.

Can I modify or cancel my order after it’s placed?

You may request modifications or cancellations within 24 hours of placing the order. Please contact our customer service team as soon as possible to assist you.

What shipping methods do you offer and how long does delivery take?

We offer both standard and expedited shipping options. Domestic shipments usually arrive within 3-7 business days; international deliveries take approximately 7-20 business days, depending on destination and customs processing.

How can I track my order?

Once your order has shipped, we will send you a tracking number via email. You can use this number to monitor your package’s delivery status online.

Do you ship internationally? Are there any restrictions?

Yes, we ship worldwide. However, some countries may have shipping restrictions or longer customs clearance times. Please confirm shipping availability to your country before ordering.

Returns & Product Information

What is your return and exchange policy?

Returns and exchanges are accepted within 14 days of delivery. Items must be unused, unwashed, and in original condition with all tags attached. Customized or final sale items may not be eligible.

How do I initiate a return or exchange?

Contact our customer service team with your order number and reason for return. We will provide instructions on how to return your items and process your refund or exchange.

Who pays for return shipping?

Customers are responsible for return shipping costs unless the product is defective, damaged during shipping, or incorrect, in which case we cover the return shipping.

Are your clothing sizes true to fit?

  • Please refer to the detailed size charts provided on each product page. Sizes may vary by style, so it’s important to check measurements before ordering.

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What materials are used in your clothing?

  1. We use high-quality fabrics selected for comfort, durability, and style. Specific material details are listed on each product’s description page.